Customize

 

This menu entry includes two options: "Create new customization" and "Show deleted" together with a list of existing customizations (if any) with the following columns:

  • Name (name that was assigned to this customization)
  • Default for domains (indicates whether this customization is set as a default customization for one or more domains)
  • Default for users (indicates whether this customization is set as a default customization for one or more users)

Show deleted (Restore deleted customizations)

Clicking on the "Show deleted" option will show the list of deleted customizations which have not yet been permanently removed. Such customizations were marked for deletion, for all intents and purposes they are treated as deleted, however there is a grace period during which they can be restored. Select the customizations you wish to restore and click the "Undelete selected" button to undelete them.

Setting "Keep deleted data available for undelete" controls the length of the grace period and is located under the Deleted data settings section.

Create new customization

When you click Create new customization or you click on an existing customization's name, you are presented with a new page.

Note: The amount of options depends on versions of programs that are installed on your ISL Conference Proxy. Your list of options may differ from the list in this manual. Use this list as a general reference and refer to the right column (Applies to) to see which programs are affected by which setting.

The following options are available, once you click the Create new customization button, or when you decide to edit an existing customization:

  • Show expert settings (if you select this checkbox, you are presented with more settings - see below for a list of expert settings)
  • Customization name (allows you to change a name that was assigned to this customization - a random string is a starting value for a new customization)
  • Use customization by default (if enabled, this customization will be set as default on the server)
  • ISL Light custom command line (specify simple or complex command line arguments for ISL Light 4)
  • ISL Light customization (INI) (specify ISL Light customization .INI file, where you have defined colors used in ISL Light action buttons, notifications and URL link)
  • Icon for ISL Pronto (PNG) (use this setting to upload a icon image that will be shown as ISL Pronto icon)
  • ISL Pronto Mac DMG Background Image (use this setting to upload a background image for ISL Pronto Mac DMG package)
  • ISL Pronto Mac DMG DS_Store file (use this setting to upload a custom DS_store file for ISL Pronto DMG package)
  • ISL Pronto Mac DMG Volume Icon (use this setting to upload a custom Volume icon for ISL Pronto DMG package)
  • Desk dialog INI file (specify a file for session dialogs that applies to ISL Light Desk)
  • Client dialog INI file (specify a file for session dialogs that applies to ISL Light Client)
  • Desk custom command line (allows you to set a custom command line for when running ISL Light Desk)
  • Logo image (BMP 80x80) (use this setting to upload a logo image that will be shown in ISL Light, ISL Light Desk and ISL Light Client)
  • Icon for ISL Light (use this setting to upload a icon image that will be shown as ISL Light icon)
  • ISL Light Mac DMG Background image (use this setting to upload a background image for ISL Light Mac DMG package)
  • ISL Light Mac DMG DS_Store file (use this setting to upload a custom DS_store file for ISL Light DMG package)
  • ISL Light Mac DMG Volume icon (use this setting to upload a custom Volume icon for ISL Light DMG package)
  • Icon for ISL Light Client (use this setting to upload a icon image that will be shown as ISL Light Client icon)
  • ISL Light Client Mac DMG Background Image (use this setting to upload a background image for ISL Light Client Mac DMG package)
  • ISL Light Client Mac DMG DS_Store file (use this setting to upload a custom DS_store file for ISL Light Client DMG package)
  • ISL Light Client Mac DMG Volume Icon (use this setting to upload a custom Volume icon for ISL Light Client DMG package)
  • ISL Light Client custom command line (specify simple or complex command line arguments for ISL Light Client)
  • Icon for ISL Light Desk (PNG) (use this setting to upload a icon image that will be shown as ISL Light Desk icon)
  • ISL Groop customizations (allows you to add your own ISL Groop customizations. For more information on customizations please click here)
  • ISL Groop program Icon (use this setting to upload a icon image that will be shown as ISL Light Groop icon)
  • ISL Groop Mac DMG Background Image (use this setting to upload a background image for ISL Groop Mac DMG package)
  • ISL Groop Mac DMG DS_Store file (use this setting to upload a custom DS_store file for ISL Groop DMG package)
  • ISL Groop Mac DMG Volume Icon (use this setting to upload a custom Volume icon for ISL Light Groop DMG package)
  • Icon for executable (PNG) (use this setting to upload a icon image that will be shown as ISL AlwaysOn Connect icon)
  • Icon for ISL Pronto (large PNG) (use this setting to upload a icon image that will be shown as ISL Pronto icon)
  • Chat window title (Set custom title for ISL Pronto chat window)
  • Link to template chat images (use this option to specify the location of the required images for ISL Pronto)
  • Link to logo image  (use this option to specify the location of the logo image for ISL Pronto)
  • Chat background (use this option to set the chat window's background color)
  • Open link when client closes chat (use this option to open a link at the client side after closing the chat)
  • Open link for leave a message (use this option to open a link at the client side if there are no available supporters, e.g. a leave a message form)
  • Leave a message transcript e-mail (use this option to specify an email address for receiving email notifications whenever a user submits a leave a message form)
  • Chat finished transcript e-mail (use this option to specify an email address for receiving a chat transcript as soon as a chat is finished)
  • Custom messages (allows you to specify custom messages for default ISL Pronto messages. Available for different product translations)

Note: There might be some seemingly duplicate entries - e.g. Client dialog INI file option listed twice, but it applies to different versions of ISL Light. Please refer to the right column (Applies to) to see which versions of programs are affected by which setting. Such entries are shown only once in the list above.

If you check Show expert settings, you are presented with the following additional settings (default values are set to use system settings):

  • Extra query parameters (allows you to specify custom executable name and title of Network Start dialog for all software. Example: "changebase=Support&__ISL Network Start__title=Support" will change the name given for the program to Support.exe and change Network Start dialog title to "Support")
  • Extra query parameters for ISL AlwaysOn (allows you to specify custom executable name and title of Network Start dialog for ISL AlwaysOn. Refer to example given in "Extra query parameters" setting)
  • Extra query parameters for ISL AlwaysOn Connect (allows you to specify custom executable name and title of Network Start dialog for ISL AlwaysOn Connect. Refer to example given in "Extra query parameters" setting)
  • Extra query parameters for ISL Groop (allows you to specify custom executable name and title of Network Start dialog for ISL Groop. Refer to example given in "Extra query parameters" setting)
  • Extra query parameters for ISL Light (allows you to specify custom executable name and title of Network Start dialog for ISL Light. Refer to example given in "Extra query parameters" setting)
  • Extra query parameters for ISL Light Client (allows you to specify custom executable name and title of Network Start dialog for ISL Light Client. Refer to example given in "Extra query parameters" setting)
  • Extra query parameters for ISL Light Desk (allows you to specify custom executable name and title of Network Start dialog for ISL Light Desk. Refer to example given in "Extra query parameters" setting)
  • Extra query parameters for ISL Network Start (allows you to specify custom executable name and title of Network Start dialog. Refer to example given in "Extra query parameters" setting)
  • Extra query parameters for ISL Player (allows you to specify custom executable name and title of Network Start dialog for ISL Player. Refer to example given in "Extra query parameters" setting)
  • Extra query parameters for ISL Pronto (allows you to specify custom executable name and title of Network Start dialog for ISL Pronto. Refer to example given in "Extra query parameters" setting)
  • Extra query parameters for ISL Tester (allows you to specify custom executable name and title of Network Start dialog for ISL Tester. Refer to example given in "Extra query parameters" setting)
  • Extra query parameters for ISL WebStart (allows you to specify custom executable name and title of Network Start dialog for ISL WebStart. Refer to example given in "Extra query parameters" setting)
  • Substitute ISL Light translation (allows you to substitute in-app strings of ISL Light, ISL Light Desk and ISL Light Client. Example: ISL Light 4=Remote Support&ISL Light Client=Remote Client)
  • ISL Light custom images (ZIP) (use this setting to upload .zip file with ISL Light 4 customization images)
  • ISL Player command line parameters (allows you to specify setup command line parameters. Example: /SILENT, /VERYSILENT)
  • Substitute ISL Player translations (allows you to substitute in-app strings of ISL Player. Example: ISL Player=Support Playback)
  • Service address [Network Start] (allows you to specify destination service address. This will make Network Start connect to specified destination server)
  • Additional Addresses [Network Start] (allows you to specify additional destination service address. This will add specified server to connection list for Network Start in case default service address is not reachable)
  • tcp_ports (allows you to specify TCP ports ISL Player will use to establish outgoing connection to ISL Conference Proxy server)
  • Connection port (allows you to specify TCP ports ISL Light 4, ISL Light Desk and ISL Light Client applications will use to establish outgoing connection to ISL Conference Proxy server)
  • Use HTTP (port 80) (specify whether to use the HTTP port for connection or not)
  • Use HTTPS (port 443) (specify whether to use the HTTPS port for connection or not)
  • Icon package for ISL Pronto (ZIP) (upload a zip file that contains the following 4 images, which are used for Pronto customization: appicon.png, appicon_grey.png, copmany_logo.png, company_name.png)
  • Substitute ISL Pronto texts (allows you to substitute in-app strings of ISL Pronto and specify application title. Example: appName=Live Chat)
  • ISL Pronto installer application name (allows you to specify custom ISL Pronto installer application name)
  • ISL Pronto win. installer default path (allows you to specify custom ISL Pronto installation path for Windows platform)
  • Service address [ISL Pronto] (allows you to specify destination service address. This will make ISL Pronto connect to specified destination server)
  • Branch parameters (use this setting to specify one or more ISL Pronto branches: any, beta, development)
  • Customization
  • Monitor process time ratio (allows you to specify a process time ratio for ISL Pronto)
  • Connection port (allows you to specify TCP ports ISL Network Start, ISL Player and ISL WebStart applications will use to establish outgoing connection to ISL Conference Proxy server)
  • Make log file on desktop (specify if log file should be placed on desktop)
  • Window title (allows you to enter the name of the window title for ISL Network Start)
  • Additional connect options
  • Custom 4.1 qml gui (ZIP) (deprecated, use "ISL Light custom images (ZIP)" instead)
  • Custom qml branding (ZIP) (deprecated, use "ISL Light custom images (ZIP)" instead)
  • Command line (deprecated, use product specific command line options instead)
  • Branch parameters (use this setting to specify one or more ISL Light branches: any, beta, development)
  • Server installation name (use this option to specify the server installation name for ISL Light 4 and ISL Light Client on Linux and Mac platforms)
  • Server installation ID (use this option to specify the server installation ID for ISL Light 4 and ISL Light Client on Linux and Mac platforms)
  • Customization
  • Service address [ISL Light] (specify an address that is used for connection)
  • Additional addresses [ISL Light] (specify additional addresses)
  • tcp_ports
  • Connection port
  • Use HTTP (port 80) (specify whether to use the HTTP port for connection or not)
  • Use HTTPS (port 443) (specify whether to use the HTTPS port for connection or not)
  • ISL Light installer defaults Windows 
  • ISL Light installation schema

  • ISL Light installer defaults MAC
  • ISL Light installer defaults Linux
  • Command line:
  • Command line:
  • Branch parameters
  • Server installation name (use this option to specify the server installation name)
  • Server installation ID (use this option to specify the server installation ID)
  • Service address [ISL AlwaysOn] (specify an address that is used for connection)
  • Additional addresses [ISL AlwaysOn] (specify additional addresses)
  • public_link
  • ISL AlwaysOn File sharing invitation subject (allows you to specify a custom template to be shown as a mail subject when sending file access email with ISL AlwaysOn)
  • ISL AlwaysOn File sharing invitation body (allows you to specify a custom template to be shown as a mail body when sending file access email with ISL AlwaysOn)


    [output=html]CUSTOM Computer name:<br/><_arg _T="computer">%computer%</_arg><br/><br/>Share name:<br/><_arg _T="description">%description%</_arg><br/><br/>View online:<br/><_arg _T="link"><a href="%link%">File Share Link</a></_arg>


  • Connection ports
  • Connection port
  • Use HTTP (port 80) (specify whether to use the HTTP port for connection or not)
  • Use HTTPS (port 443) (specify whether to use the HTTPS port for connection or not)
  • Custom texts (Quickstart and Overview) (allows you to customize the text for Quickstart and Overview panels in ISL AlwaysOn)
  • Substitute ISL AlwaysOn translations
  • ISL AlwaysOn installer defaults Windows 
  • Icon for ISL AlwaysOn 
  • Customization 
  • ISL AlwaysOn installer defaults Mac
  • ISL AlwaysOn Mac DMG Background Image
  • ISL AlwaysOn Mac DMG DS_Store file 
  • ISL AlwaysOn Mac DMG Volume Icon 
  • Connection port
  • Use HTTP (port 80) (specify whether to use the HTTP port for connection or not)
  • Use HTTPS (port 443) (specify whether to use the HTTPS port for connection or not)
  •  Send crash dumps
  • Custom Client runtime dialogs (ZIP) (allows you to upload your own runtime dialog customizations)
  • Custom skin package (ZIP) (allows you to upload your own customized skin packages to change the layout of the ISL Light GUI)
  • Make log file on desktop (specify if log file should be placed on desktop)
  • ISL Light Desk command line parameters (specify separate ISL Light Desk command line parameters)
  • Enable session transfer menu item 
  • Enable invite operator menu item
  • Custom Desk runtime dialogs (ZIP)
  • Service address [Connection Tester]
  • Additional addresses [Connection Tester]
  • Connection port
  • Force transport
  • Use HTTP (port 80) (specify whether to use the HTTP port for connection or not)
  • Use HTTPS (port 443) (specify whether to use the HTTPS port for connection or not)
  • MTU (in bytes) (set the maximum transmission unit)
  • Repeat count (allows you to specify the number of times the connection tester runs the test)
  • Transfer bytes (specify number of bytes that should be transferred with Connection tester)
  • Run ISL Tester in system local account 
  • ISL Groop Custom Images
  • Service address [ISL Groop]
  • Additional addresses [ISL Groop]
  • Connection Port
  • Use HTTP (port 80) (specify whether to use the HTTP port for connection or not)
  • Use HTTPS (port 443) (specify whether to use the HTTPS port for connection or not)
  • Custom qml gui (ZIP)
  • Command line
  • ISL Recording Player command line parameters
  • Substitute ISL Recording Player translations 
  • Service address [Connection Tester]
  • Additional addresses [Connection Tester]
  • Connection addresses
  • Connection port
  • Force transport
  • Use HTTP (port 80) (specify whether to use the HTTP port for connection or not)
  • Use HTTPS (port 443) (specify whether to use the HTTPS port for connection or not)
  • MTU (in bytes) (set the maximum transmission unit)
  • Repeat count (allows you to specify the number of times the connection tester runs the test)
  • Transfer bytes (specify number of bytes that should be transferred with Connection tester)
  • Run connection tester in system local account (allows you to run the connection tester in local system accounts)
  • Internet Explorer plugin trusted domains (allows you to specify either default system settings or customize the ISL Tools/Webstart plugin for trusted domains)
  • Internet Explorer plugin trusted IPs (allows you to specify either the default system settings or customize the trusted IP addresses for ISL Tools/Webstart)

Note: There might be some seemingly duplicate entries (e.g. Use HTTP (port 80), service address,...)  listed a few times, but it applies to different programs or different program versions. Please refer to the right column (Applies to) to see which versions of programs are affected by which setting. Duplicate entries are not listed above.

When you are done with changing settings, you can save this customization by pressing the Save button at the bottom.

If you want to delete the customization, check the checkbox next to the Delete customization button, then click the Delete customization button.

Tags: isl conference proxy, settings, configuration, advanced

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