Connect via Desktop App - ISL Light

 

Video Tutorial



User Manual

Step 1

Open ISL Light and type in your username and password, and click the "Log In".


Step 2

Click "Start New Session" item from the "+" button menu. The session code will be generated.

Note: The green button "Start New Session" is shown only if there are no sessions created.


Step 3

Click "Invite" button to open session invitation.

Note: You can also click on "Session Code" to copy/paste the session URL or session code. The client runs the link or enters the session into ISL Light Client or at www.islonline.net


Step 4

Type customers email and click "Send" button. Once customer runs the "email invitation" link on his computer you will be connected.


Step 5

Now you can control remote computer.


Related Articles:

Ways to Connect (Client)

Set Unattended Access via Email

Connect to Unattended Computer

Features Overview

Tags: start session, remote desktop, start support, remote support, support client, operator, ways to connect

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