Connect via Desktop App - ISL Light

 

Control Remote Desktop

Follow these steps to control remote desktop.


Step 1

Open ISL Light and type in your username and password, and click the "Log In".


Step 2

Click "Start New Session" button. The session code will be generated.

Note: Click the "+" button in the top left corner for additional options.


Step 3

Click "Invite" button to open session invitation.

Note: Click on "Session Code" to copy/paste the session URL or session code. The client runs the link or enters the session into ISL Light Client or at www.islonline.com/join


Step 4

Type customers email and click "Send" button. Once customer runs the "email invitation" link on his computer you will be connected.


Step 5

Now you can control remote computer.


Related Articles:

Ways to Connect (Client)

Set Unattended Access via Email

Connect to Unattended Computer

Features Overview

Tags: start session, remote desktop, start support, remote support, support client

Was this article helpful?