Connect via Website - My Account


Step 1

Click the "Log In" button at the top right corner of the ISL Online home page.


Step 2

Enter your email or username and password than click the "Login" button.

If you do not have your ISL Online account, please refer to this topic: Create an Account

Note: If you have created an ISL Online domain in your ISL Online account, the username should be entered in a \\your-domain\username form (e.g. \\mycompany\john)


Step 3

Click on "Start New Session" button in Remote Support tab.


Step 4

Click "Open file" button in security warning window to open ISL Light.


Step 5

Click on "Session Code" to copy/paste the session URL or session code. The client runs the link or enters the session into ISL Light Client or at

Please refer to topic: Join as Customer for more information. 

Step 6

Now you can control remote computer.

Related Articles:

Ways to Connect (Client)

Set Unattended Access via Email

Connect to Unattended Computer

Features Overview

Tags: connect via website, ways to connect, operator, website, start session

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