Connect via Website - My Account
Click the "Log In" button at the top right corner of the ISL Online home page.
Enter your email or username and password than click the "Log In" button.
If you do not have your ISL Online account, please refer to this topic: Create an Account
Note: If you have created an ISL Online domain in your ISL Online account, the username should be entered in a \\your-domain\username form (e.g. \\mycompany\john)
Click on "Start New Session" button in Remote Support tab.
Click "Run" button in security warning window to open ISL Light.
Click "Invite" button to open session invitation.
Note: Click on "Session Code" to copy/paste the session URL or session code. The client runs the link or enters the session into ISL Light Client or at www.islonline.net. Please refer to topic: Join as Customer for more information.
Type customers email and click "Send" button.
Once customer runs the "email invitation" link on his computer you will be connected.
Now you can control remote computer.