Connect via Website - My Account
Click the "Log In" button at the top right corner of the ISL Online home page.
Enter your email or username and password than click the "Log In" button.
Note: If you have created an ISL Online domain in your ISL Online account, the username should be entered in a \\your-domain\username form (e.g. \\mycompany\john)
If you do not have your ISL Online products username yet, please refer to this topic: Sign Up
Click on "Start New Session" button in Remote Support tab.
Click "Run" button in security warning window to open ISL Light.
ISL Light Desk opens with generated session code.
Tell the session code to your client (via telephone, e-mail, SMS etc.). The client should then enter the session into ISL Light Client and request connection. Please refer to this topic: Join as Customer. Once the client enters the code, you will both be connected into a session.