Uninstall

 

This chapter includes instructions for uninstalling ISL Conference Proxy. Please follow the appropriate section, depending on your server's operating system.

Windows

Go to Start - Control Panel - Add or Remove Programs, then uninstall the entry called ISL Conference Proxy x.y.z (where x.y.z is the version number).


Note: If the uninstall procedure fails (e.g. you get an error "Failed to uninstall service"), please refer to the Manual uninstall section below.

If you want to delete all ISL Conference Proxy data files from your hard disk, please remove the installation folder:

..\Program Files\ISL Conference Proxy


Note: Replace ISL Conference Proxy above with XLAB ISL Conference Proxy for older versions of ISL Conference Proxy.

You can also clear the following registry entries:

HKEY_LOCAL_MACHINE / SOFTWARE / ISL Online / ISL Conference Proxy

HKEY_CURRENT_USER / SOFTWARE / ISL Online / ISL Conference Proxy


Note: Replace ISL Online above with XLAB for older versions of ISL Conference Proxy.

Manual uninstall

First try rerunning the uninstall, in some cases it might work. If not, please follow these steps to manually uninstall the program:

  1. Stop the (XLAB) ISL Conference Proxy service.
  2. Delete the service by deleting the registry entry:
HKEY_LOCAL_MACHINE / SYSTEM / CurrentControlSet / Services / confproxy
  1. Reboot the computer.
  2. Delete registry entries:
HKEY_LOCAL_MACHINE / SOFTWARE / ISL Online / ISL Conference Proxy


Note: Replace ISL Online above with XLAB for older versions of ISL Conference Proxy.

  1. Remove the installation folder:
..\Program Files\ISL Conference Proxy


Note: Replace ISL Conference Proxy above with XLAB ISL Conference Proxy for older versions of ISL Conference Proxy.

Linux

Login as root and execute the following command: confproxyctl uninstall

If you want to delete all ISL Conference Proxy data files from your hard disk, please remove the installation folder: 

/var/confproxy
Tags: isl conference proxy, uninstall

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