Pause/Resume Session

 

Video Tutorial

 

User Manual

From the dashboard, you can pause an ongoing session and resume it from the same or another device.

 

Step 1

Once a session is created, click "Pause" from the dropdown menu.

 

Step 2

The session status is now "Paused". To resume the session click anywhere on the session row. 

Note: Paused sessions do not take up a license. For more information regarding how licenses are used, see License Usage.

 

Step 3

Click "Resume" to reopen the session.

Note: Paused sessions can also be resumed from another computer. If the operator is on a mobile device the resume function is not supported.

 

Step 4

Session status is "Active" again and you are connected to the remote computer.

Tags: resume, pause

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