File Transfer

 

There are different ways to manage files.

Important:

File Manager is only supported when accessing remote computer from ISL Light 4.4.2031 or newer and ISL AlwaysOn 4.4.2031 or newer installed on remote computer, or when client joins the session from macOS and Linux through ISL Light Client. 

How to Upgrade ISL AlwaysOn

a.) Upgrade from ISL AlwaysOn

b.) Upgrade from ISL Light

c.) Upgrade from My Account (use "Bulk action" for multiple computers)


File Manager

Step 1

Connect to remote computer and click "File Manager" item from File Sharing dropdown menu.


Step 2 (Client side only)

On File Manager start client will be asked to allow operator to manage his files.

When connected to unattended computer the permission is granted automatically.


Step 3

File Manager can be used for various tasks:

Navigation:

Back (Alt+Left Arrow)

Forward (Alt+Right Arrow or Shift + Backspace)

Home (Alt + Home)

Up to folder (Alt + Up Arrow) 

Focus Path Location (Ctrl + L)

Deselect (Escape)

 

Commands:

Open (Enter)

Transfer (Ctrl + Enter)

Rename (F2)

New Folder (Ctrl + Shift + N)

Delete (Del)

Close (Alt + F4)


Eventlog

Step 1

Click "Eventlog" item from File Sharing dropdown menu.


Step 2

Eventlog opens.

 

Send Files

Step 1

Click "Send Files" item from File Sharing dropdown menu.

 

Step 2

Choose file you want to send to remote side and click "Open".

 

Step 3

File transfer window opens up and it shows the status of file transfer.


Receive Files

Step 1

Click "Receive Files" item from File Sharing dropdown menu.

 

Step 2

Choose file you want to send to your side and click "Open".

 

Step 3

File transfer window opens up and it shows the status of file transfer.

 

Display Transfers

Step 1

Click "Display Transfers" from File Sharing dropdown menu.

 

Step 2

From here you have following options:

  • Change the Download location folder. Files sent to you will be saved at that location by default.
  • Send files to remote computer. When you click the Send button, the explorer window will open up allowing you to select the files you wish to send. Alternatively you can drag and drop the file you wish to send into the File Transfer window.
  • Receive files from remote computer, when you click the Receive button, the explorer window will open up on the remote computer prompting the user on the other side to send you files from his or hers computer. You can alternatively select the files from remote computer by yourself if the remote user granted you control of the computer.
  • Clear the file transfer window, information about files that were sent or received and their status will be removed. Files that you receive will remain in the Download location folder and you will have to delete them from there if you wish to remove them.
  • Cancel all transfers in progress (incoming and outgoing). The status of a file that was being transferred will be changed to cancelled and the user will have to resend it.

 

  

 

Tags: file transfer, files, features, in session

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