System Info

Step 1

Click "Remote System Information" button to see quick system information about the computer you are supporting.

Step 2

System info window shows you basic system information of the remote computer. 

Click on "Detailed Report" button to request more information or "Remote Log", which opens the ISL Light log of the remote computer (useful for troubleshooting).

Step 3

"Detailed Report" shows you extensive hardware and software resources of the remote computer.

Note: After you click on the "Detailed Report" it can take while for the report to be generated. Depending on the computer resources it could take up to several minutes.