Enable Browser Popups

 

Every supporter should disable popups or add Autotask to exceptions otherwisethe LiveLinks won’t work.

Google Chrome

Go to Settings > Show advanced settings > Privacy > Content settings > Pop-ups and select “Allow all sites to show popups“ or add an exception “*.autotask.com”.


Mozilla Firefox

Go to Preferences > Content > Pop-ups.

Deselect Block pop-up windows or add an exception for your Autotask URL (e.g.http://ww2.autotask.com),


Internet Explorer

https://support.microsoft.com/en-us/help/17479/windows-internet-explorer-11-change-security-privacy-settings

Was this article helpful?