Delete My Account

 

Step 1

Click "Delete My Account" button.


Step 2

Click "Send Email" button to begin the deletion procedure. Then follow the instructions in the email that you receive.

Note: If account has active computers or users you need to remove all computers or users before deleting account.


Step 4

Click "Delete Account" in the email you receive. You will be redirected back to www.islonline.com for authentication.


Step 5

Log in with the account that you wish to delete. This is done as a security measure so we can authenticate you before the request is executed.


Step 6

Review the sub-accounts that will get deleted (if there are any) then click "Delete" to remove your account.


Step 7

There is a period of 30 days after you delete the account during which you can request the account to be recovered, after that the account is lost permanently.

Tags: my account, cloud service, my profile, delete my account, delete

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