Note: To add additional users we recommend to first change the default ISL Online domain. The process is described here - Change Domain Name.
This topic contains the following subtopics:
Create User
Step 1
Login to islonline.com/login and click "Users" from the dropdown.
Step 2
Click "Add new user" button on Hosted Service - Users tab.
Step 3
Enter Username, Email Address and Full Name of operator(s), than click "Add user" button.
Step 4
New user has been added to your list. All the user names will appear - \\domain\email or username. Please use this format when logging in to use products in future.
Note: Users must enter their ISL Online Domain in front of their username, with two leading backslashes. The separator between the ISL Online Domain and a username is a single backslash. Example: \\ISLOnlineDomain\username.
Change Password
Step 1
Click "More" - "Change password " from the drop-down menu.
Step 2
Type new password and click "Change password" button.
Password Security Policy
ISL Online password security policy is based on the latest NIST specifications.
The rules applied on password validation are:
- password must be at least 8 characters long,
- password must not be longer than 128 characters,
- leading or trailing spaces are not allowed,
- allowed characters used in password are any Unicode characters,
- password is being checked against blacklist, which consists of most common and simplest passwords.
Forgot Password
Step 1
Click "More" - "Forgot password" from the drop-down menu.
Step 2
Type email address and click "Send password" button.
Change Contact
Step 1
Click "More" - "Change contact" from the drop-down menu.
Step 2
Change email address or full name and than click "Change contact" button.
Disable User
Step 1
Click "More" - "Disable User" from the drop-down menu.
Step 2
User is disabled (username is stricken through).
Step 3 (enable user)
To enable user click "More" - "Enable User" from the drop-down menu.
Delete User
Step 1
Click "More" - "Delete user" from the drop-down menu.
Step 2 (if user owns the computer group)
Click "Click here for Change Owner" button.
Step 3 (if user owns the computer group)
Click "the computer group" row to change owner of the Computer Groups. If he owns more than one group you can use filters to refine the search.
Step 4 (if user owns the computer group)
Click "Assign to me" link or choose different owner from the drop-down. Click "Save".
Step 5 (if user owns the computer group)
Group owner was successfully changed. Go back to users tab to delete user.
Step 6
Click "More > Delete user" from the drop-down menu.
Step 7
Type the number of computers and click "Delete user" button.