Save your replies by category and keywords as you chat. Quickly search for the saved text and speed up your answers.
Step 1
Click "Create" button from "Canned responses" tab to create new canned response.
Step 2
Enter response text, keywords and categories and than click "Save" button.
Step 3
You may use create response by typing keywords in to chat. Canned response will be shown and available for use by selecting them.