Tap the "Login as Operator" link.
Enter your username and password and tap the "Login" button.
Tap on the the "Support" tab.
The session code will be generated automatically.
Tap the "Email Invitation" button to send the email with the session code to your client.
Note: There are multiple other ways how operator can connect with client. For more details and examples, please refer to Ways to Connect (Client) manual.
Enter your client's email and tap "Send" button. Once client run the link, the session will be started.
Once connected, tap the "Menu" button in the top right corner.
Tap the "View Remote Desktop" item from the dropdown.
Tap the "Continue" button.
Note: Tap "Show Tips" to hide gesture tips screen next time.
You can now control the remote computer or mobile device.