Connect via Mobile App - Android


Step 1

Tap the "Login as Operator" link.

Step 2

Enter your username and password and tap the "Login" button.


Step 3

Tap on the the "Support" tab.

Step 4

The session code will be generated automatically.

Tap the "Email Invitation" button to send the email with the session code to your client.

Note: There are multiple other ways how operator can connect with client. For more details and examples, please refer to Ways to Connect (Client) manual

Step 5

Enter your client's email and tap "Send" button. Once client run the link, the session will be started.

Step 6

Once connected, tap the "Menu" button in the top right corner.

Step 7

Tap the "View Remote Desktop" item from the dropdown.

Step 8 

Tap the "Continue" button.

Note: Tap "Show Tips" to hide gesture tips screen next time.

Step 9

You can now control the remote computer or mobile device.

Tags: connect via mobile, ways to connect, operator, mobile, android

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