ISL Pronto 4.4.1932.32 for Windows, Mac & Linux (2019-11-05)

General Information

On 5th of November 2019 the following was released:

• ISL Pronto 4.4.1932.32 for Windows (release_date=2019-11-04, Build=4ff951ecf80448da2e59a3077ae9b29add353757, platform=win32, os_version=0x06010000-0x7fffffff)
• ISL Pronto 4.4.1932.32 for Mac (release_date=2019-11-04, Build=4ff951ecf80448da2e59a3077ae9b29add353757, platform=mac, os_version=0x0a0800-0x0affff)
• ISL Pronto 4.4.1932.32 for Linux64 (release_date=2019-11-04, Build=4ff951ecf80448da2e59a3077ae9b29add353757, platform=linux64)

All updates have release date set to 2019-11-04. Your ESS will need to be same or higher to be able to update your server. This release is available to all countries except Japan.

Upgrading to new version

Hosted service users please check Upgrading Hosted Service.

Server license users please check Upgrading Server License.

Improvements

ISL Pronto - Desktop - Upgrade mbed TLS from 2.7.7 to 2.7.9 (SECURITY) [ISLPRONTO-1293] More

Description

Internal library mbedTLS was updated to version 2.7.9 due to security vulnerabilities.

ISL Pronto - Desktop - Show confirmation popup when closing chat with client still present (FEATURE) [ISLPRONTO-1267] More

Description

New integration setting was added to web administration: ISL Pronto > Show warning when closing chat with client still present (default: Yes). When set to yes, and supporter closes chat while client is still in chat, confirmation popup is shown to prevent accidental closes.

ISL Pronto - Desktop - Use new icons in ISL Pronto (FEATURE) [ISLPRONTO-1282] More

Description

ISL Pronto icons have been updated to give it more modern and consistent look and feel.

ISL Pronto - Desktop - Expand Pronto icon customization with icon_package.zip (FEATURE) [ISLPRONTO-1284] More

Description

ISL Pronto now allows customization of icons which allows users to use custom icons in ISL Pronto.

ISL Pronto - Desktop - Improve handling of FD_CLOSE in netmt win simple socket (FEATURE) [ISLPRONTO-1290] More

Description

Implemented support for short lived port forward connections. Users are now able to create short lived port forward connections, for example create a port forward connection to use a remote printer for printing.

ISL Pronto - Desktop - Add support for notarization (FEATURE) [ISLPRONTO-1298] More

Description

ISL Pronto is now notarized on macOS. Each release is checked by Apple for malicious components.

ISL Pronto - Desktop - Load ISL Light instead of ISL Light Desk (FEATURE) [ISLPRONTO-1306] More

Description

Starting a remote desktop session on a computer where ISL Light is not yet installed will now start ISL Light instead of ISL Light Desk.

ISL Pronto - Desktop - Use custom application name in about window (DEFECT) [ISLPRONTO-1283] More

Description

Fixed an issue where the custom application name was not used in the about window. The about window functionality was redesigned, the custom application name is now used correctly.

The defect was fixed.

ISL Pronto - Desktop - store_product_flags executable missing from ISL Pronto on linux (DEFECT) [ISLPRONTO-1285] More

Description

Fixed an issue where users were unable to store flags on Linux systems. This happened because the store_product_flags executable was missing from ISL Pronto linux64 build. The store flag functionality was redesigned, users are now able to store flags correctly.

The defect was fixed.

ISL Pronto - Desktop - Order users with busy status above unavailable (DEFECT) [ISLPRONTO-1286] More

Description

Fixed an issue where busy users were not ordered above unavailable users. The ordering functionality was redesigned, busy users are now ordered above unavailable users correctly.

The defect was fixed.

ISL Pronto - Desktop - Interrupt connect wait if transport connect fails (DEFECT) [ISLPRONTO-1291] More

Description

In some cases ISL Pronto started with an initial delay. The issue was that the first tried transport failed and the internal library for creating connections to ISL Conference Proxy did not instantly try using the next available transport. The library was redesigned, if transport fails it will immediately try the next available transport thus eliminating the delay.

The defect was fixed.

ISL Pronto - Desktop - Handle connect fail in MUX (DEFECT) [ISLPRONTO-1292] More

Description

Users sometimes experienced issue with ISL Pronto where the reconnect queue would keep reconnecting even after a successful connection. The reconnect queue functionality was redesigned, it will now no longer keep reconnecting after a successful connection.

The defect was fixed.

ISL Pronto - Desktop - Delete QAction after removing it from menu (DEFECT) [ISLPRONTO-1302] More

Description

Fixed an issue where users experienced memory leak due to QAction not being deleted after it was removed from the menu. This issue was fixed, users will no longer experience memory leak.

The defect was fixed.

ISL Pronto - Desktop - Add "NSRequiresAquaSystemAppearance" to Info.plist (DEFECT) [ISLPRONTO-1305] More

Description

Fixed an issue where ISL Pronto would be set to dark theme on MacOS machines even though dark theme was not supported, resulting in incorrect colors. This issue was fixed, ISL Pronto will no longer be set to dark theme.

The defect was fixed.

ISL Pronto - Desktop - Make AboutWidget modeless (DEFECT) [ISLPRONTO-1307] More

Description

Fixed an issue where the about window would block interaction with other windows. This caused an issue where starting an upgrade through the about window would not be possible as the user was not able to click to confirm the update. The about window was redesigned and now no longer blocks interaction with other windows.

The defect was fixed.

ISL Pronto - Desktop - Ensure tmp dir exists before upgrading (DEFECT) [ISLPRONTO-1308] More

Description

Fixed an issue where users sometimes experienced the program upgrade failing to correctly update due to the temporary directory not being created. The upgrade functionality was redesigned, the temporary directory is now created beforehand correctly and upgrade now completes correctly.

The defect was fixed.

ISL Pronto - Desktop - Create tmp dir if not exists before light download (DEFECT) [ISLPRONTO-1309] More

Description

Fixed an issue where users would sometimes experience issues starting a remote desktop session with a client due to the ISL Light application not downloading correctly. This issue happened because the temporary directory was not created beforehand. The remote desktop starting functionality was redesigned, the temporary directory is now correctly created and ISL Light is now correctly downloaded.

The defect was fixed.