General Information
On 13th of June 2024 the following was released:
- ISL Pronto 4.4.2332.47 for Windows (release_date=2024-06-12, Build=ec80f5262ff87c7e6d73542d399286133d205770, platform=win32, os_version=0x06010000-0x7fffffff)
- ISL Pronto 4.4.2332.47 for Mac (release_date=2024-06-12, Build=ec80f5262ff87c7e6d73542d399286133d205770, platform=mac, os_version=0x0a0e00-0x1bffff)
- ISL Pronto 4.4.2332.47 for Linux64 (release_date=2024-06-12, Build=ec80f5262ff87c7e6d73542d399286133d205770, platform=linux64, os_version=0x030a000000021100-0xffffffffffffffff)
All updates have release date set to 2024-06-12. Your ESS will need to be same or higher to be able to update your server. This release is available to all countries except Japan.
Upgrading to new version
Hosted service users please check Upgrading Hosted Service.
Server license users please check Upgrading Server License.
Improvements
ISL Pronto - Desktop - Add toggle for legacy logs and constexpr implementation (FEATURE) [ISLPRONTO-1378] More
Description
Legacy logs can now be controlled using a boolean toggle. Before the legacy logs were controlled by filters but this also caused that logs were completely parsed and data inserted before filters were applied and then the logs were discarded. Now the value is firstly checked in order to eliminate parsing and then discarding of logs. A new implementation of log format was added that parses log format at compile time and are used at runtime to insert the available arguments. The log format is now also checked at compile time.
ISL Pronto - Desktop - End Chat confirmation dialog (FEATURE) [ISLPRONTO-1381] More
Description
A new confirmation dialog was added which is spawned when operator clicks on end chat. The dialog will now ask the user who triggered the action if he would like to end chat for everybody.
ISL Pronto - Desktop - Strange character in the end and text is cut in middle when Japanese language is used (DEFECT) [ISLPRONTO-1380] More
Description
In case of using Japanese and Korean language when inputing chat entry in some cases the chat line ended with unknown characters which were displayed as black boxes. In some cases the input was also split and not all characters were displayed. The parsing of chat input was redesigned, all characters should now be displayed correctly.
The defect was fixed.
ISL Pronto - Desktop - Installer shows Install islpronto on macOS (DEFECT) [ISLPRONTO-1382] More
Description
In previous version when installing ISL Pronto on macOS user could see incorrect title in the installer. The title of the installer dialog was changed so it now correctly shows - Install ISL Pronto.
The defect was fixed.
ISL Pronto - Desktop - Two dropdowns for Transfer chat have incorrect arrow placement (DEFECT) [ISLPRONTO-1383] More
Description
On macOS when in a chat with a client the dropdown icon for transferring the chat to an operator and icon for transferring the chat to filters was displayed incorrectly. The style of the button was adjusted, the buttons are now displayed correctly.
The defect was fixed.