General Information
On 10th of March the following was released:
- ISL Light 4.3.0 for Windows (release_date=2017-03-09, build=450cc6c59d3479a07e3da87afa55b96cdee86f08, platform=win32,os_version=0x06010000-0x7fffffff)
- ISL Light 4.3.0 for Mac (release_date=2017-03-09, build=450cc6c59d3479a07e3da87afa55b96cdee86f08, platform=mac, os_version=0x0a0800-0x0affff)
- ISL Light 4.3.0 for Linux (release_date=2017-03-09, build=450cc6c59d3479a07e3da87afa55b96cdee86f08, platform=linux64)
- ISL Light Client 4.3.0 for Mac (release_date=2017-03-09, build=450cc6c59d3479a07e3da87afa55b96cdee86f08, platform=mac, os_version=0x0a0800-0x0affff)
- ISL Light Client 4.3.0 for Linux (release_date=2017-03-09, build=450cc6c59d3479a07e3da87afa55b96cdee86f08, platform=linux64)
All updates have release date set to 2017-03-09. Your ESS will need to be same or higher to be able to update your server. This release is available to all countries except Japan.
Upgrading to new version
Hosted service users please check Upgrading Hosted Service.
Server license users please check Upgrading Server License.
Improvements
ISL Light - Desktop v4 - ISL Light saves plain text http proxy password on registry/disk and in logs (SECURITY) [ISLLIGHT-3812] More
DescriptionIn previous versions ISL Light stored HTTP proxy address,username and password into registry in plain text (on Windows) and into files in plain text (on Linux and MAC). HTTP proxy address, username and password is now encrypted prior to writing in registry/files.
ISL Light - Desktop v4 - Add possibility to invite a third user into session aka monitoring aka escalation (FEATURE) [ISLLIGHT-2551] More
DescriptionAdded support for inviting third user ( operator ) into existing session. In order to invite another operator into the session user has to click on Monitor button in ISL Light and select invite operator menu item. Clicking on Email invitation will create email invitation for inviting third user. Secondly users can also use web interface to invite another supporter into the existing session. User has to click on options for an active session and click on Invite operator menu item.
There is no limitation on how many additional users ( operators ) can be added to existing session.
ISL Light - Desktop v4 - Add support for autohotkey (FEATURE) [ISLLIGHT-2761] More
DescriptionAdded support for Autohotkey software. Macros defined in Autohotkey will now be executed also on remote computer.
ISL Light - Desktop v4 - Talk plugin initial release (FEATURE)[ISLLIGHT-3526] More
DescriptionISL Light now includes Talk plugin which brings audio and video sharing functionality. Users can now initiate video or audio call with a client. For switching between audio or video devices, users can change settings after initial call is established. In settings, users can also test audio playback and capture devices and also video camera with different codecs.
ISL Light - Desktop v4 - Sorting groups alphabetically (FEATURE) [ISLLIGHT-3665] More
DescriptionGroups of computers in dashboard view are now sorted alphabetically based on group name.
ISL Light - Desktop v4 - Add new customization option to disable sessions tab (FEATURE) [ISLLIGHT-4205] More
DescriptionAdded support for disabling sessions tab in ISL Light. If this option is enabled users are only able to connect to ISL AlwaysOn computers and are not able to generate a session code for remote support. In order to enable this option the following command line argument has to be used:
--on-load "customization?disable_sessions=true"
ISL Light - Desktop v4 - Add an option to go to the computers tab after login (FEATURE) [ISLLIGHT-4240] More
DescriptionAdded new setting which defines default view after logging in. It can be either computers tab or sessions tab. The setting is located in General section under Choose default tab on dashboard.
ISL Light - Desktop v4 - [Preview] Implement 2FA authentication (FEATURE) [ISLLIGHT-4244] More
DescriptionAdded preview support for two-factor authentication in ISL Light application. When this option is enabled ( ISL Light settings - previews - Enable support for two-factor authentication login (unsupported preview) ) ISL Light will use two-factor authentication mechanism. The second step depends on user selected method.
Notice: Currently released version of ISL Conference Proxy ( 4.3.8 ) does not fully support two-factor authentication.
ISL Light - Desktop v4 - Design/implement empty dashboard screen when user disables sessions and computers functionality (FEATURE) [ISLLIGHT-4349] More
DescriptionImplemented empty dashboard screen in case user used command line arguments to disable computers tab and sessions tab. Using the following command line arguments will show empty dashboard screen:
--on-load "customization?disable_computers=true&disable_sessions=true"
ISL Light - Desktop v4 - [Preview] Add new setting to enable 2fa preview functionality in ISL Light 4 (FEATURE) [ISLLIGHT-4377] More
DescriptionPreview features have been added to the ISL Light 4.3.0 and are now accessible through the Settings. Preview features are features that aren’t complete, but are made available on a “preview” basis so users can get early access and provide feedback. Preview features may have limited or restricted functionality and could be harmful to the stability, security and performance of this application. Preview features are not officially supported and aren't meant for production use.
ISL Light - Desktop v4 - Simplify reconnect service procedure in MUX (FEATURE) [ISLLIGHT-4387] More
DescriptionWhen connecting to specific grid, connect parameters are obtained from following sources (first non empty is used):
- cmd line --proxy-address
- state grids.[grid_conf].address
- HCU grid\[grid_conf]\ISL Light::address
- HCU grid\[grid_conf]\ISL AlwaysOn::address
- HLM grid\[grid_conf]\ISL Light::address
- HLM grid\[grid_conf]\ISL AlwaysOn::address
When cmd line --proxy-address is provided grid conf discovery is initiated and specified address is forced (state grids.[grid_conf].address) but also query_address is used.
ISL Light - Desktop v4 - Add customization option to hide "Invite operator" menu (FEATURE) [ISLLIGHT-4390] More
DescriptionAdded support for hiding invite operator menu while in session. In order to enable this option the following command line argument has to be used:
--on-load "customization?disable_invite_operator=true"
ISL Light - Desktop v4 - Unify customization process for ISL Light 4 Desktop and Mobile platforms (FEATURE) [ISLLIGHT-4394] More
DescriptionAdded support for ISL Conference Proxy customization settings that were only available in mobile platforms. The customization settings are now unified. The customization will be applied on mobile platforms and also in ISL Light application.
- ISL Light customization (INI)
define colors used in action buttons. Action buttons are colored green in ISL Light Android/iOS.
success: background color for action button
success_dark: background color for action button in pressed state
action_button_text: text color used in action button
example:
success=#2a94e3
success_dark=#2071b0
action_button_text=#FFFFFF
- ISL Light custom images (ZIP)
specify images that want to be replaced. Images list contains filenames and dimensions[width x height]. It is not neccessary to replace ALL images.
keyvisual.png 412 x 412 (used on iOS/Android), ISL Light 4 uses 320x320
app_icon.png 192 x 192 (used on iOS/Android), ISL Light 4 uses 96x96
company_logo.png 75 x 18 (used on Android), ISL Light 4 uses 98x22
app_icon_notification_white.png 24 x 24 (used on Android)
Notes:
app_icon_notification_white.png must be white color with transparent background
It is possible to specify platform localization which will be used instead of common icon.
Example:
common icon: keyvisual.png
platform localized icon:
- keyvisual_ios.png
- keyvisual_android.png
- keyvisual_desktop.png - used for ISL Light 4 on all platforms
Company logo prioritization:
custom_images/company_logo_desktop.png
custom_images/company_logo.png
logo.bmp
default image
ISL Light - Desktop v4 - Update keyvisual file and update customization.ini success colors with correct values (FEATURE)[ISLLIGHT-4399] More
DescriptionThe keyvisual that is shown in login screen was replaced with new one due to ISL Online guidelines.
ISL Light - Desktop v4 - Enable operator to select ISL Light session server while in session (FEATURE) [ISLLIGHT-4458] More
DescriptionAdded option for operator to select ISL Light session server while in session. Once connected, user can now click on the id of the server ( bottom left corner ) and select a different server.
ISL Light - Desktop v4 - Add option to enable 2FA in previews via cmd line or customization (FEATURE) [ISLLIGHT-4516] More
DescriptionThe following command line argument was added to ISL Light application:
--on-load "previews?unsupported_preview_enable_auth_2fa=true"
This will enable support for two-factor authentication login. The setting can be found in ISL Light settings under Previews: Enable support for two-factor authentication login ( unsupported preview ).
ISL Light - Desktop v4 - Limit ISSC clipboard text size (FEATURE) [ISLLIGHT-4521] More
DescriptionShared clipboard is now limited in text size. Users are only able to copy around 1 MB of text into the shared clipboard. If users try to copy more than 1 MB of text an error will be shown.
ISL Light - Desktop v4 - Access filtering with MAC address does not work properly (DEFECT) [ISLLIGHT-3025] More
DescriptionIf users defined access filter on remote machine ( ISL AlwaysOn settings - Filters ) then ISL Light was unable to connect to that machine even if access was permitted based on local user IP or MAC address. Handling of access filters was redesigned, users are now able to connect to remote machine.
Notice: New version of ISL AlwaysOn module is also needed for this defect fix.
The defect was fixed.
ISL Light - Desktop v4 - Remove text "- Remote Desktop" in application title (DEFECT) [ISLLIGHT-3651] More
DescriptionPart of the ISL Light 4.3.0 window title, i.e. "- Remote Desktop", was removed. The default value of ISL Light 4 window title is now "ISL Light", which can be substituted using "Substitute ISL Light translations:" setting on ISL Conference Proxy customizations page.
The defect was fixed.
ISL Light - Desktop v4 - ISL Light client keeps restarting after computer reboot when connection is inactive on OSX (DEFECT) [ISLLIGHT-3865] More
DescriptionIn a scenario, where "Restart and resume" functionality was enabled on ISL Light Client for Mac and connection fell into inactive state, client kept reappearing and trying to resume the session after computer restarted despite client was terminated before restart occured. While in this "infinite loop" state, ISL Light Client kept reappering in the application dock every couple of seconds, without showing its GUI. Every time it appeared briefly, it stole focus from current window. This malfunction was corrected, killing ISL Light Client application, while in inactive state (with "Restart and resume" enabled), now removes application from the launcher list.
The defect was fixed.
ISL Light - Desktop v4 - Entering file name and pressing enter in file send dialog will not send file - file has to be selected (DEFECT) [ISLLIGHT-3936] More
DescriptionSending files was not triggered, if filename was entered manually in the file picker dialog and enter key was pressed on keyboard to send the file/s. Typing file name with keyboard and pressing enter will now send the file correctly.
The defect was fixed.
ISL Light - Desktop v4 - Remove text "- Remote Desktop" in application title (DEFECT) [ISLLIGHT-3651] More
DescriptionPart of the ISL Light 4.3.0 window title, i.e. "- Remote Desktop", was removed. The default value of ISL Light 4 window title is now "ISL Light", which can be substituted using "Substitute ISL Light translations:" setting on ISL Conference Proxy customizations page.
The defect was fixed.
ISL Light - Desktop v4 - Vertical scroll bar not showing on textbox elements in session dialogs using ISL Light 4 (DEFECT) [ISLLIGHT-4226] More
DescriptionIf ISL Light 4 customization used End of session, Start of dialog or Start of session dialogs that contained textbox element with scroll bar enabled, that scroll bar was not incorporated correctly, which resulted in overflowing text. Multiline edit control is now handled correctly, so users are able to scroll over the textbox content.
The defect was fixed.
ISL Light - Desktop v4 - Move to group selector for groups is blinking and unusable when working with many groups (DEFECT) [ISLLIGHT-4288] More
DescriptionIf "Move to group" selector inside ISL Light 4 contained enough groups to make a list scrollable, the width of the selector was being constantly re-calculated, which resulted in blinking effect, making it unusable to work with. Styling of the combobox used for displaying "Move to group" groups has been changed, so this behavior should not occur anymore.
The defect was fixed.
ISL Light - Desktop v4 - Missing translations (DEFECT) [ISLLIGHT-4372] More
DescriptionUsers may have found some untranslated texts in ISL Light application. Texts are now translated to the selected language.
The defect was fixed.
ISL Light - Desktop v4 - Join session window enlarges when session is connected (DEFECT) [ISLLIGHT-4375] More
Description"Session window" of ISL Light Client for Mac, Linux and Join mode of ISL Light 4 was wider after connected to session than "Join s Session" window. This was redesigned, so width of all ISL Light Client windows now stays the same.
The defect was fixed.
ISL Light - Desktop v4 - You cannot see complete text for "Run Once" on welcome screen on some languages (DEFECT) [ISLLIGHT-4382] More
DescriptionButtons on the initial ISL Light 4.3.0 installer screen have been extended in default width and are now able to accommodate longer text (fit width).
The defect was fixed.
ISL Light - Desktop v4 - Rename "Cancel" in Session Transfer and Invite an Operator (DEFECT) [ISLLIGHT-4412] More
DescriptionCancel session transfer option was renamed to revoke transfer and cancel invite operator option was renamed to revoke invitation. This options are available while in session and clicking on Monitor button then selecting either transfer session or invite operator.
The defect was fixed.
ISL Light - Desktop v4 - ISL Light will crash on Win10 running Trend Micro (DEFECT) [ISLLIGHT-4419] More
DescriptionUsers with installed Trend Micro security products experienced inability to start ISL Online remote support tools. The reason was ISL Lights improper handling of hooking to the same API as Trend Micro products, which resulted in ISL Light application crash. Hooking is now handled in such way, that no access violation occurs.
The defect was fixed.
ISL Light - Desktop v4 - EOS dialog does not show all dropdown options (DEFECT) [ISLLIGHT-4435] More
DescriptionIf End of session dialog contained dropdown option, the last list option was not displayed. This was redesigned, all elements are now listed correctly.
The defect was fixed.
ISL Light - Desktop v4 - Missing notification for transfer session ( who was it transferred to ) (DEFECT) [ISLLIGHT-4450] More
DescriptionAfter session was transferred to another user, no dialog box appeared with the message about the recipient of transferred session. This was changed, so users are now alerted to whom the session was transferred to.
The defect was fixed.
ISL Light - Desktop v4 - Client should not be able to use functionalities [invite operator, transfer session, pause session] (DEFECT) [ISLLIGHT-4493] More
DescriptionSharing screen to client offered clients the same options as operators had, ability to transfer session, invite another operator or pause the session. "Invite operator", "Transfer session" and "Pause session" desktop sharing options are now hidden from the menu interface of ISL Light Client.
The defect was fixed.
ISL Light - Desktop v4 - Desktop streaming stops sending updates when using 1MB clipboard text (DEFECT) [ISLLIGHT-4506] More
DescriptionIf user was connected to remote machine and copied text larger than 1 MB into shared clipboard, the desktop stream was no longer updated. Handling of larger clipboard texts was redesigned, in case it is bigger than 1 MB, only around 1 MB will be copied to clipboard. Desktop stream will now continue to send updates.
The defect was fixed.
ISL Light - Desktop v4 - Do not supply unit tests in ISL Light (DEFECT) [ISLLIGHT-4512] More
DescriptionIn previous versions of ISL Light unit tests for QML were also supplied. The unit tests are no longer supplied with ISL Light application.
The defect was fixed.
ISL Light - Desktop v4 - Clipboard is updated all the time (DEFECT) [ISLLIGHT-4522] More
DescriptionIn some cases the shared clipboard was updating with additional null characters. The clipboard functionality was redesigned, additional null characters should not be included in the clipboard.
The defect was fixed.
ISL Light - Desktop v4 - Missing notification for transfer session ( who was it transferred to ) (DEFECT) [ISLLIGHT-4450] More
DescriptionAfter session was transferred to another user, no dialog box appeared with the message about the recipient of transferred session. This was changed, so users are now alerted to whom the session was transferred to.
The defect was fixed.
ISL Light - Desktop v4 - Missing notification for transfer session ( who was it transferred to ) (DEFECT) [ISLLIGHT-4450] More
DescriptionAfter session was transferred to another user, no dialog box appeared with the message about the recipient of transferred session. This was changed, so users are now alerted to whom the session was transferred to.
The defect was fixed.