User Management

 

Note: To add additional users under your account you need to register an ISL Online domain first. The process is described here - Domain.

This topic contains the following subtopics:


Create User

Step 1

Click "Add new user" button on Hosted Service > Users tab.

 

Step 2

Enter Username, Email Address and Full Name of operator(s), than click "Add user" button.

 

Step 3

New user has been added to your list. All the user names will appear - \\domain\email or username. Please use this format when logging in to use products in future.

Note: Users must enter their ISL Online Domain in front of their username, with two leading backslashes. The separator between the ISL Online Domain and a username is a single backslash. Example: \\ISLOnlineDomain\username.


Change Password

Step 1

Click "More > Change password from the drop-down menu.

 

Step 2

Type new password and click "Change password" button.


Password Security Policy

ISL Online password security policy is based upon the latest NIST specifications.

The rules applied on password validation are:

  • password must be at least 8 characters long,
  • password must not be longer than 128 characters,
  • leading or trailing spaces are not allowed,
  • allowed characters used in password are any Unicode characters,
  • password is being checked against blacklist, which consists of most common and simplest passwords.

 

Forgot Password

Step 1

Click "More > Forgot password" from  the drop-down menu.

 

Step 2

Type email address and click "Send password" button.

 

Change Contact

Step 1

Click "More > Change contact" from the drop-down menu.

 

Step 2

Change email address or full name and than click "Change contact" button.


Disable User

Step 1

Click "More > Disable User" from the drop-down menu.

 

Step 2

User is disabled (strikethrough line). 


Step 3 (undo)

To enable user click "More > Enalbe User" from the drop-down menu.

 

Delete User

Step 1 

Click "More > Delete userfrom the drop-down menu.

 

Step 2 (if user owns the computer group)

Click "Click here for Change Owner" button.


Step 3 (if user owns the computer group)

Click "Change Owner" button to change owner of the Computer Groups. If he owns more than one group you can use filters to refine the search.


Step 4 (if user owns the computer group)

Click "Assign to me" link or choose different owner from the dropdown. Click "Save".


Step 5 (if user owns the computer group)

Group owner was successfully changed. Go back to users tab to delete user.


Step 6

Click "More > Delete userfrom the drop-down menu.


Step 7

Type the number of computers and click "Delete user" button.


Tags: my account, cloud service, users, adding users, create user, change password, forgot password, change contact, delete user

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