Session

 

The desktop sharing options allow you to change a number of settings when running a session. The 4 options are shown below.

Allow computer access also with local user consent and no access password: Allows the operator to connect to a remote computer without access password. In this case the local user has to approve the connection.

Show Notification of incoming connection: Allows client to see a countdown notification to when a connection will be established. This can be customized to any time limit.

Allow local user to reject connection: This option is only available after the Show notification of incoming connection is ticked. This brings up a prompt box allowing the local user to reject the connection by the supporter.

Lock computer when session starts: This will stop the user from being able to control the desktop when a session is in progress.

Enable black screen when session starts: This means the local user will not be able to see the screen when the session is active.


Black screen is compatible with these operating systems on the streaming side:

  • Windows 2000
  • Windows XP
  • Windows Vista
  • Windows 7
  • Windows 8 + 8.1 (Requires ISL AlwaysOn 2.2.4)
  • Windows 10 (Requires ISL AlwaysOn 2.2.4)

 

Examples

Example 1

Here is a demonstration of what you would expect to see when you check the box Show notification of incoming connection and set a Notification Timeout of 24 seconds.

  1. Start connection with client computer trough ISL Light
  2. Type in the ISL AlwaysOn connection password for this computer
  3. Client will see the countdown timeout notification on their screen
  4. Once countdown is complete the connection to the client is established

Example 2

Here is a demonstration of what you would expect to see when you check the box Allow local user to reject connection.

  1. Start connection with client computer trough ISL Light
  2. Type in the ISL AlwaysOn connection password for this computer
  3. Client will be given the options to either Allow or Reject the supporters connection

Example 3

Here is a demonstration of what you would expect to see when you check the box Lock computer when session starts.

  1. Start connection with client computer trough ISL Light
  2. Type in the ISL AlwaysOn connection password
  3. Connection will now be made to the clients computer
  4. Clients computer will be locked when session starts

Example 4

Here is a demonstration of what you would expect to see when you check the box Enable black screen when session starts.

  1. Start connection with client computer trough ISL Light
  2. Type in the ISL AlwaysOn connection password
  3. The connection will now be made to the clients computer
  4. The clients computer will turn black when session starts


Example 5

Here is a demonstration of what you would expect to see when you check the box Allow computer access also with local user consent and no access password.

  1. Start connection with client computer trough ISL Light using command line parameters
    • ISLLight.exe --username "<isl_online_username>" --password "<password>" --connect-search "<computer_description>/<computer_name>" --consent-message "<message to be displayed>"
  2. Connection starts automatically
  3. The client will receive the following popup, containing the notification and the operator defined message (highlighted in blue)
  4. The session starts if client clicks "Allow".


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