Connect via Mobile App - iOS
Open the ISL Light and tap the "Login as Operator" button.
Enter the username and password of your ISL Online account and tap "Login".
Note: If you do not have an ISL Online account, please visit https://www.islonline.com/signup/ to create a new account.
Tap on the "Remote Support" tab once logged in.
The session code will be generated automatically. Share it with your client in any way you see fit (sms, over the phone...)
Note: If you wish to invite your client via email, press "Email Invitation" button.
Note: To generate a new session code tap the button in the top right corner of the screen.
Once the client enters the session code the session is established. Tap the button on the top right to open viewing options.
Tap "View Remote Desktop" in the pop up menu to start viewing the client's desktop.
Tap "Done" when you read the instructions on how to control the remote screen.
Note: Toggle the "Show Instruction" slider to off if you don't want to see the instructions in the next session.
Remote computer screen will now be displayed.
Note: Controls remain the same if the remote device has multiple monitors as seen above.